Getting Started

In order to change a consignment you will:

  • Cancel the existing consignment
  • Rebook with the preferred carrier
  • Print the labels from the FreightExchange screen. Labels will not be pushed back to your WMS or similar.

Canceling a consignment

  1. Navigate to the Manage Bookings screen
  2. Find the consignment you wish to cancel
  3. Open the Job Details screen by clicking anywhere on the job row (the grey section in the screenshot below)


        4. In the Job Details screen click the "x Cancel shipment" button (screenshot below)



Rebooking a consignment

  1. Navigate to the Manage Bookings screen
  2. Find the consignment you wish to rebook by clicking the Repeat Booking icon


        3. Complete the shipment booking as usual and print the label