Unless agreed with at least 24 hours notice, we do not provide technical or operational support on weekends or the following Australian Public Holidays:

Christmas Day Fri, 25 Dec 2020
Boxing Day Mon, 28 Dec 2020
New Year's Day Wed, 1 Jan 2021
New Year's Day Fri, 1 Jan 2021
Australia Day Tue, 26 Jan 2021
Good Friday Fri, 2 Apr 2021
Easter Monday Mon, 5 Apr 2021
Anzac Day Mon, 26 Apr 2021
Christmas Day Mon, 27 Dec 2021
Boxing Day Tue, 28 Dec 2021


Technical support operates 24/7 year round for Level 1 support tickets.


You can contact between 8am -5pm AEST on business days at support@freightexchange.com.au if you wish to request specialist support.