1. Go to Company details 

2. Click on USERS   

3. Click on NEW USER

4. Fill out the necessary details, here is also the option for you to make the user have Admin access

the email format should be ops+staff's firstname@freightexchange.com.au

5. Once the user is added, seek assistance from Martyn or Cate to make the email account a Super User

Once they confirmed its been added, log out and log back in to check your access

Your screen should look like this