Invoices & Payments

Futile Pick Up and Delivery Fees
Futile charges are applied when a driver has attempted the pick up or delivery of a job but isn't able to. The customer will be liable to pay a fut...
Tue, 10 Dec, 2019 at 9:50 AM
Additional Freight Charges
The following fees will be applied to your freight. A. Manual Handling Fees Manual handling charges apply to shipments of wines, glass, liquids, and...
Fri, 22 Nov, 2019 at 1:29 PM
How to Make a Payment via our Invoices and Payments Screen?
Step by Step Instructions Instructions on how to make a payment online via credit card or Paypal once logged into your FreightExchange Shipper Accoun...
Thu, 26 Nov, 2020 at 4:10 PM
How to Delete a Saved Credit Card?
Go to “My Account Details” via the menu once you are logged in. 2. Scroll to “Payment Methods” and you should see a list of credit cards previousl...
Fri, 22 Nov, 2019 at 2:20 PM
How Do I Find My Invoice & Pay?
If you need a copy of an invoice, here's how you can find it. If you are a PAYG Shipper, you can access your past and present invoices via ...
Fri, 22 Nov, 2019 at 12:14 PM
How do I sign up for a Credit Account?
We offer weekly billing invoices for businesses that would like a Credit Account. To apply for a Credit Application with FreightExchange, you may lo...
Tue, 10 Dec, 2019 at 2:32 PM
How to find, view and pay your invoices
Version 1 You can find your history of all invoices via our Invoices and Payments tab in the menu. Open the menu and click on “Invoice and Payments”. Y...
Tue, 13 Oct, 2020 at 2:21 PM