Solutions : FreightExchange Help Desk

Knowledge base

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Shipping Guides & Tutorials

All of the information you need to get started with FreightExchange

Payment Methods & Invoices

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Getting Accurate Quotes

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Pickups, Labels, Connotes & Manifests

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How To Make A Transit Warranty Claim

eCommerce Settings

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Tracking, Branded Notifications & PODs

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Manage Operations

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How to Navigate the FreightExchange Portal

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Carrier Network

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How To Set Up Your White-Labelled Platform

How to Set Up Workflow Rules on FreightExchange

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Platform Guides & Tutorials

How-to guides for configuring the powerful FMS/TMS features in FreightExchange

Getting Started

How To Check For System Maintenance & Outages

Carrier Management

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Guides & Tutorials for Carriers

How-to guides for carriers using the powerful TMS features

Getting Started

How To Send My Tracking Events to FreightExchange

Internal Documents

For all internal processes and procedures

How To Check All Customers' Quotes and Bookings with Super Admin Access

White Label Platform

How To Enable White Label For A Customer