Team Global Express (TGE) – Connect Your Account

If you have an existing account and rates with Team Global Express (TGE), you can easily bring your own accounts across to FreightExchange to receive quotes, print labels and book and track shipments along side our other broker carriers.

Part 1: Get your TGE Account details

Contact your TGE account manager/s and request that they share with you all of the account and service details listed below. In order to complete this process you will require full details of your TGE account including:

Account Number/s	Team Global Express account number/s
Tracking Prefix/s	The tracking number prefix for each of your account/s
Service Code/s	The list of the service codes you wish to configure for each account
Label Service Code/s	Label service codes, must be provided for each account
Business Unit Service Code/s	Business unit service code/s, must be provided for each account
Product Code/s	Product code/s, must be provided for each account
Connote & SSCC Counters	Counters used for label barcodes

Part 2: Set-up your Carrier Account

Follow the instructions on our How To Connect Your BYO Carrier Accounts help article. Once all the above steps are done, you can proceed to book your shipments without your rates being loaded.

If you prefer to upload your own rates, you can upload your rate card directly into your FreightExchange account. See Manage BYO Carrier Zones, Transit Times, & Rate Cards

Part 3: Test Bookings

Once you have completed the setup, perform test bookings to confirm your configuration is correct.

To do this:

Run sample quotes and check that the rates returned by the system are correct.
Review the generated labels and have them signed off by your account manager.
Confirm with your account manager that the test bookings were received as expected in their system.

This validation helps ensure your setup is working correctly before processing live bookings.

Need help with setup?

If you’d like assistance configuring your carrier account or uploading rate cards, our team can help with the setup on your behalf. Please note this is available as a one-time configuration service (fee applies).

You can reach us at sales@freightexchange.com.au and we’ll be happy to assist.

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