FreightExchange gives you the ability to easily request a refund if you were charged twice for a booking in error.
If your card was charged twice for the freight cost charges just send an email to finance@freightexchange.com.au. Send the details of your payment e.g. date, the amount charged, and the booking number you paid.
Once the information provided has been verified, we will process the refund immediately.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article