FreightExchange Carrier & Service Guide: Operational Limits

This guide is your quick reference guide, designed to help you find the right shipping solution on FreightExchange.


We know booking the perfect service can be tricky. This document gives you crystal-clear details on every carrier's limits—including max size, weight, cut-off times, and special requirements—so you can quickly check your shipment is compliant. Use this tool to prevent unexpected issues and ship with total confidence.


Guide Purpose: Ship Smarter, Not Harder

The aim is to put all the critical shipping facts right at your fingertips. By using the interactive table and filters, you can:

  • Find Your Match: Easily compare carriers based on your freight's specific needs (weight, size, features).
  • Book It Right: Confirm your shipment meets all the carrier's hard limits (Dimensions, Weight).
  • Plan Pickups: Know the required Cut-Off Times and necessary Supported Truck Types (like Tail Lift).
  • Verify Special Needs: Quickly check for crucial delivery options like P.O. Box and Residential support.


Key Definitions of Terms

The information in this guide is summarised using maximum thresholds and clear service indicators. Use these definitions to interpret the accompanying data table effectively:


Service Capabilities

Term
Definition
Carrier
The unique transport provider (e.g., TNT, ARAMEX) that offers services through the FreightExchange platform.
Services
The distinct transport options provided by the carrier (e.g., Road Express, Overnight Express, Pallet Metro).
Pickup Cut-Offs
The latest time (in 24-hour format) by which a booking must be confirmed for the shipment to be picked up on the intended day.
BYO & BrokerBYO refers to the ability to connect your own existing carrier account directly to our platform. This lets you access and utilize your own pre-negotiated rates and service agreements when booking shipments through FreightExchange.

Brokerage means you are leveraging FreightExchange's negotiated rates. When you book via this method, you use the competitive, pre-discounted rates we have established with a range of carriers.


Dimensional and Weight Limits

Term
Definition
Max Item Weight
The absolute maximum weight (in kilograms, kg) permitted for any single piece within a consignment.
Max Item Dims
The maximum dimensions (Length x Width x Height in centimeters, cm) permitted for any single piece.
Max Consignment Weight
The absolute maximum total weight (in kg) allowed for the entire shipment (all pieces combined).
Max Consignment Dims
The maximum dimensions (Length x Width x Height in cm) allowed for the entire shipment's footprint or total cubic capacity.


Operational Features

Term
Definition
Supported Truck Types
The specialized vehicle required or available for service.
Common types include: TAIL_LIFT (for heavy lift assistance) and TAUTLINER (a curtain-sided truck). Standard Van/Car OK (N/A) implies no special truck is typically needed.
Accepts DG
Indicates if the carrier permits the transport of Dangerous Goods (Yes/No).
Accepts PO Box
Indicates if the carrier will deliver to a Post Office Box address (Yes/No).
Accepts Residential
Indicates if the carrier allows delivery to a private Residential Address (Yes/No).


Operational Limits

CarrierService TypePickup Cut Off / Delivery TimelinesResi.PO BoxDGMax Item Limits
(L x W x H) cm / Wt (kg)
Max Consignment Limits
(L x W x H) / Wt / Vol
Supported Truck TypeBroker / BYO / Both
ABDULS EXPRESSGeneralView640x220x240 / 9999- / - / - / - / -TAIL LIFTBYO
ALL PURPOSE TRANSPORT
Carton Metro100x100x100 / 30- / - / - / - / 0.3-BYO
Carton Regional100x100x100 / 30- / - / - / - / 0.3TAIL LIFTBYO
Pallet Metro120x120x240 / 1000- / - / - / - / 2.88TAIL LIFTBYO
Pallet Regional120x120x240 / 1000- / - / - / - / 2.88TAIL LIFTBYO
ALLIED EXPRESS
Economy Courier---BYO
Express Courier---BYO
Road--TAIL LIFTBYO
ARAMEX (AU)Authority to LeaveView105x105x105 / 25- / - / - / 999 / 999BOTH
ARAMEX (NZ)Authority to LeaveView120x120x120 / 25- / - / - / 999 / 2BYO
AUSTRALIA POST
Parcel Post105x105x105 / 22- / - / - / - / 0.25-BYO
Express Post105x105x105 / 22- / - / - / - / 0.25-BYO
EParcel Post Returns105x105x105 / 22- / - / - / - / 0.25-BYO
Express EParcel Post Returns105x105x105 / 22- / - / - / - / 0.25-BYO
Intl Express Docs105x105x105 / 20- / - / - / - / 0.25-BYO
Intl Express Merch105x105x105 / 20- / - / - / - / 0.25-BYO
Intl Standard + Signature105x105x105 / 20- / - / - / - / 0.25-BYO
Intl Standard/Pack & Track105x105x105 / 20- / - / - / - / 0.25-BYO
BONDS TRANSPORT GROUP
B-double1320x240x240 / 18000- / - / - / 18000 / 65TAUTLINER, TAIL LIFT, FLAT TOPBROKER
Courier150x90x100 / 250- / - / - / 250 / 1-BROKER
Taxi Truck720x240x240 / 11000- / - / - / 11000 / 38TAUTLINER, TAIL LIFT, FLAT TOPBROKER
BORDER EXPRESS
Bulk120x120x210 / 1000--BYO
Parcel120x120x120 / 32--BYO
CAPITAL TRANSPORT
VIP1320x240x260 / 22000-CRANE TRUCK, TAUTLINER, TAIL LIFT, FLAT TOPBOTH
Express1320x240x260 / 22000-CRANE TRUCK, TAUTLINER, TAIL LIFT, FLAT TOPBOTH
Standard1320x240x260 / 22000-CRANE TRUCK, TAUTLINER, TAIL LIFT, FLAT TOPBOTH
CBD
12 Tonne720x240x240 / 11000- / - / - / 11000 / 27-BYO
12 Tonne Tail Lift720x240x240 / 11000- / - / - / 11000 / 27TAIL LIFTBYO
1 Tonne240x200x150 / 990- / - / - / 990 / 3-BYO
2 Tonne240x220x220 / 1750- / - / - / 1750 / 6-BYO
4 Tonne420x240x230 / 3500- / - / - / 3500 / 12-BYO
6 Tonne550x240x240 / 5500- / - / - / 5500 / 18-BYO
6 Tonne with Tail Lift550x240x240 / 5500- / - / - / 5500 / 18TAIL LIFTBYO
8 Tonne600x240x240 / 7500- / - / - / 7500 / 21-BYO
8 Tonne Tail Lift600x240x240 / 7500- / - / - / 7500 / 21TAIL LIFTBYO
Kilo240x160x180 / 1000- / - / - / 1000 / 3-BYO
Pallet240x160x180 / 1000- / - / - / 1000 / 3-BYO
Weekend720x240x240 / 11000- / - / - / 11000 / 44TAIL LIFTBYO
CENTURIONGeneralView1000x1000x1000 / 99999- / - / - / 99999 / 99999-BYO
CLICK AND COLLECT
Click & Collect999x240x300 / 99999- / - / - / 99999 / 99999-BYO
Manual Collection999x240x300 / 99999- / - / - / 99999 / 99999-BYO
CNL
General120x180x180 / 99999- / - / - / 99999 / 99999-BYO
Weekend General120x180x180 / 99999- / - / - / 99999 / 99999-BYO
Holiday General120x180x180 / 99999- / - / - / 99999 / 99999-BYO
COASTAL MIDWESTGeneralView2400x260x320 / 99999- / - / 320 / 9999 / -CRANE TRUCK, TAUTLINER, TAIL LIFT, FLAT TOPBYO
COURIERS PLEASE
500g Signature180x180x180 / 0.5- / - / - / 0.5 / 0.002-BOTH
1kg Signature180x180x180 / 1- / - / - / 1 / 0.004-BOTH
2kg Authority to Leave180x180x180 / 2- / - / - / 2 / 0.008-BOTH
3kg Signature180x180x180 / 3- / - / - / 3 / 0.012-BOTH
3kg Authority to Leave180x180x180 / 3- / - / - / 3 / 0.012-BOTH
4kg Authority to Leave180x180x180 / 4- / - / - / 4 / 0.016-BOTH
5kg Signature180x180x180 / 5- / - / - / 5 / 0.02-BOTH
5kg Authority to Leave180x180x180 / 5- / - / - / 5 / 0.02-BOTH
10kg Signature180x180x180 / 10- / - / - / 10 / 0.04-BOTH
10kg Authority to Leave180x180x180 / 10- / - / - / 10 / 0.04-BOTH
25kg Signature180x180x180 / 25- / - / - / 25 / 0.1-BOTH
25kg Authority to Leave180x180x180 / 25- / - / - / 25 / 0.1-BOTH
Carton Signature180x180x180 / 25- / - / - / 150 / 0.6-BOTH
Carton Authority to Leave180x180x180 / 25- / - / - / 150 / 0.6-BOTH
25kg Carton180x180x180 / 25- / - / - / 150 / 0.6-BOTH
Authority to Leave180x180x180 / 25- / - / - / 25 / 0.16BOTH
COURRIO
General210x- x40 / 360240x200x3000 / 9 / 0.24-BROKER
Express210x- x40 / 360240x200x3000 / 9 / 0.24-BROKER
General High Volume210x- x40 / 360240x200x3000 / 9 / 0.24-BROKER
Express High Volume210x- x40 / 360240x200x3000 / 9 / 0.24-BROKER
CRL EXPRESS
General480x240x250 / 2000- / - / 27 / - / --BOTH
Express480x240x250 / 2000- / - / 27 / - / --BOTH
General Tail Lift480x240x220 / 1000- / - / 25 / - / -TAIL LIFTBOTH
Express Tail Lift480x240x220 / 1000- / - / 25 / - / -TAIL LIFTBOTH
DIRECT COURIERS
Courier150x110x70 / 250- / - / 0.5 / - / 0.5-BOTH
1 Tonne240x160x180 / 1000- / - / 3 / - / 3-BOTH
2 Tonne240x220x180 / 1750- / - / 6 / - / 6-BOTH
3 Tonne370x240x200 / 2500- / - / 9 / - / 9-BOTH
4 Tonne420x240x200 / 3500- / - / 12 / - / 12-BOTH
6 Tonne550x240x220 / 5500- / - / 18 / - / 18-BOTH
8 Tonne600x240x200 / 7500- / - / 21 / - / 21-BOTH
12 Tonne720x240x200 / 11000- / - / 27 / - / 27-BOTH
1 Tonne Tail Lift240x160x180 / 1000- / - / 3 / - / 3TAIL LIFTBOTH
2 Tonne Tail Lift240x220x180 / 1750- / - / 6 / - / 6TAIL LIFTBOTH
4 Tonne Tail Lift420x240x200 / 3500- / - / 12 / - / 12TAIL LIFTBOTH
6 Tonne Tail Lift550x240x220 / 5500- / - / 18 / - / 18TAIL LIFTBOTH
8 Tonne Tail Lift600x240x200 / 7500- / - / 21 / - / 21TAIL LIFTBOTH
12 Tonne Tail Lift720x240x200 / 11000- / - / 27 / - / 27TAIL LIFTBOTH
Semi Trailer1320x250x240 / 200001320x250x240 / 20000 / 45TAIL LIFTBOTH
2 Man Crew999x999x999 / 80- / - / 0.32 / - / 0.32-BOTH
Pallet1320x240x240 / 20000- / - / 76 / - / 95-BOTH
Linehaul Semi1320x240x240 / 200001320x250x240 / 20000 / 45-BOTH
Linehaul B-double1200x240x240 / 200002280x240x240 / 35000 / 131-BOTH
Milk Run720x240x240 / 11000- / - / 27 / - / 27TAIL LIFTBOTH
25kg Courier150x110x70 / 25- / - / 0.5 / - / 0.5-BOTH
50kg Courier150x110x70 / 50- / - / 0.5 / - / 0.5-BOTH
75kg Courier150x110x70 / 75- / - / 0.5 / - / 0.5-BOTH
100kg Courier150x110x100 / 100- / - / 0.5 / - / 0.5-BOTH
250kg Courier150x110x100 / 250- / - / 0.5 / - / 0.5-BOTH
500kg Courier150x110x100 / 500- / - / 0.5 / - / 0.5-BOTH
Freight720x240x240 / 11000- / - / 240 / - / --BOTH
DIRECT FREIGHT
Carton600x240x200 / 999600x240x240 / - / --BYO
Pallet600x240x240 / 199999999x99999x999999 / 999999 / 999999TAIL LIFTBYO
DO ALL DELIVERIES
General640x240x280 / 99999740x240x280 / 99999 / -TAIL LIFTBYO
Same Day & Sunday640x240x280 / -740x240x280 / 99999 / -TAIL LIFTBYO
Saturday Service640x240x280 / 99999740x240x280 / 99999 / -TAIL LIFTBYO
FEDEX
Economy302x203x178 / 2000- / - / 10 / - / 10-BOTH
Priority302x203x178 / 2000- / - / 10 / - / 10-BOTH
Priority Express302x203x178 / 2000- / - / 10 / - / 10-BOTH
FLEX
Pallet120x120x240 / 9991320x250x240 / 99999 / 3.5TAIL LIFTBYO
Half Pallet120x120x100 / 500- / - / 1.44 / - / 1.44TAIL LIFTBYO
FOLLOWMONT
General320x250x240 / 99999- / - / 100 / - / 100-BOTH
General Named320x250x240 / 99999- / - / 100 / - / 100-BOTH
GREAT SOUTHERN COURIER
General100x100x80 / 40-TAIL LIFTBYO
Pallet640x240x240 / 1200-TAIL LIFTBYO
Holiday Pallet640x240x240 / 1200-TAIL LIFTBYO
Holiday General100x100x80 / 40-TAIL LIFTBYO
Weekend General100x100x80 / 40-TAIL LIFTBYO
Weekend Pallet640x240x240 / 1200-TAIL LIFTBYO
HITRANS
General800x240x280 / --TAIL LIFTBOTH
Express800x240x280 / --TAIL LIFTBOTH
IMILEStandardView120x120x120 / 20--BYO
INH
10 Tonne600x240x240 / 9500- / - / 34 / - / 24TAUTLINER, TAIL LIFT, FLAT TOPBROKER
12 Tonne720x240x250 / 11000- / - / 40 / - / 27TAUTLINER, TAIL LIFT, FLAT TOPBROKER
2 Tonne240x220x180 / 1750- / - / 6 / - / 6TAUTLINER, TAIL LIFT, FLAT TOPBROKER
4 Tonne420x240x240 / 3500- / - / 12 / - / 12TAUTLINER, TAIL LIFT, FLAT TOPBROKER
6 Tonne550x240x240 / 5500- / - / 18 / - / 18TAUTLINER, TAIL LIFT, FLAT TOPBROKER
8 Tonne600x240x240 / 8000- / - / 34 / - / 21TAUTLINER, TAIL LIFT, FLAT TOPBROKER
20 Tonne- / 20000--BROKER
JATT LOGISTICS
10 Tonne600x240x200 / 9500- / - / 27 / - / 9500-BROKER
10 Tonne Tail Lift600x240x200 / 9500- / - / 27 / - / 9500TAIL LIFTBROKER
12 Tonne720x240x200 / 11500- / - / 34 / - / 11500-BROKER
12 Tonne Tail Lift720x240x200 / 11500- / - / 34 / - / 11500TAIL LIFTBROKER
14 Tonne840x240x200 / 13500- / - / 40 / - / 13500-BROKER
14 Tonne Tail Lift840x240x200 / 13500- / - / 40 / - / 13500TAIL LIFTBROKER
8 Tonne600x240x200 / 7500- / - / 21 / - / 21-BROKER
8 Tonne Tail Lift600x240x200 / 7500- / - / 21 / - / 21TAIL LIFTBROKER
Semi A-trailer1320x240x240 / 12000- / - / 27 / - / 12000-BROKER
B-double2640x240x240 / 34000- / - / 95 / - / 35000-BROKER
Semi1320x240x240 / 21000- / - / 65 / - / 21000-BROKER
Linehaul Semi1320x240x240 / 21000- / - / 65 / - / 21000-BROKER
Linehaul A-trailer1320x240x240 / 12000- / - / 27 / - / 12000-BROKER
Linehaul B-double2640x240x240 / 34000- / - / 95 / - / 35000-BROKER
Pallet---BROKER
1 Tonne180x110x110 / 900- / - / 1.75 / - / 900-BROKER
2 Tonne310x130x170 / 1750- / - / 5.15 / - / 1750-BROKER
3 Tonne360x240x200 / 2500- / - / 9 / - / 2500-BROKER
Metro KG600x400x240 / 99999- / - / 99999 / - / 99999-BROKER
Regional KG600x400x240 / 99999- / - / 99999 / - / 99999-BROKER
KTIGeneralView13240x240x240 / --CRANE TRUCK, TAUTLINER, TAIL LIFT, FLAT TOPBYO
LINFOXGeneralView2400x260x320 / 99999- / - / 9999 / - / -CRANE TRUCK, TAUTLINER, TAIL LIFT, FLAT TOPBYO
MAINSTREAMGeneralView640x240x240 / 20000-TAIL LIFTBYO
MATIC TRANSPORTGeneralView2400x260x320 / 99999- / - / 9999 / - / -CRANE TRUCK, TAUTLINER, TAIL LIFT, FLAT TOPBYO
MCCLINTOCKS TRANSPORTGeneralView1320x240x300 / --FLAT TOPBYO
MCMAHON BURNETTGeneralView2400x260x320 / 99999- / - / 9999 / - / -CRANE TRUCK, TAUTLINER, TAIL LIFT, FLAT TOPBYO
MERKANOOKA HAULAGEGeneralView2400x260x320 / 99999- / - / 9999 / - / -CRANE TRUCK, TAUTLINER, TAIL LIFT, FLAT TOPBYO
NORTHLINEGeneralView800x250x280 / -- / 999 / -TAIL LIFTBOTH
SHIPXLGENERALView200x200x200 / 40200x200x150 / - / 0.6-BYO
SN TRANSPORT
12 Tonne Tail Lift720x240x240 / 11000- / - / - / - / 11000TAIL LIFTBROKER
12 Tonne Tautliner720x240x240 / 11000- / - / - / - / 11000-BROKER
18 Tonne Crane830x250x240 / 17000- / - / - / - / 18000CRANE TRUCKBROKER
1 Tonne250x180x180 / 800- / - / - / - / 800-BROKER
2 Tonne360x180x220 / 2000- / - / - / - / 2000-BROKER
8 Tonne Flat Top600x240x220 / 7500- / - / - / - / 7500FLAT TOPBROKER
8 Tonne Tail Lift600x240x220 / 7500- / - / - / - / 7500TAIL LIFTBROKER
8 Tonne Tautliner600x240x220 / 7500- / - / - / - / 7500-BROKER
12 Tonne Crane720x240x240 / 11000- / - / - / - / 11000CRANE TRUCKBROKER
12 Tonne Flat Top720x250x240 / 11000- / - / - / - / 11000FLAT TOPBROKER
STARTRACK
Road Express120x80x60 / 38.49- / - / 0.42-BOTH
Fixed Price Premium101x60x60 / 20- / - / 0.105-BOTH
Premium101x60x60 / 22- / - / 0.36-BOTH
Road Express Pallet150x150x180 / 800- / - / 4.05-BOTH
Road Express Pallet 100...150x150x180 / 800- / - / 4.05-BOTH
Premium 100 Cubic Factor101x60x60 / 22- / - / 0.36-BOTH
Road Express 100 Cubic Factor120x80x60 / 38.49- / - / 0.42-BOTH
Premium 200 Cubic Factor101x60x60 / 22- / - / 0.36-BOTH
TAMEXGeneralView600x240x240 / 1999- / - / 999-BYO
TFM EXPRESS
Pallet1320x240x320 / ---BYO
Half Pallet1320x240x320 / ---BYO
Road Express1320x240x320 / ---BYO
TNT
Road Express400x200x200 / 1000--BOTH
Overnight Express400x200x200 / 1000--BOTH
Technology Express400x200x200 / 1000-TAIL LIFTBOTH
MyTNT Road Express400x200x200 / 1000--BOTH
MyTNT Overnight Express400x200x200 / 1000--BOTH
MyTNT Technology Express400x200x200 / 1000-TAIL LIFTBOTH
TEAM GLOBAL EXPRESS (Toll)
Express400x240x240 / 9999-TAIL LIFTBYO
Freight640x240x240 / 9999-TAIL LIFTBYO
Freight – Dangerous Goods400x240x240 / 9999-TAIL LIFTBYO
Overnight Priority240x240x240 / 9999--BYO
Parcels120x80x60 / 999--BYO
Residential240x240x240 / 9999--BYO
Road Express640x240x240 / 9999--BYO
WESTERN PARCELGENERALView13240x240x300 / ---BYO


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