FreightExchange Carrier & Service Guide

This guide is your quick reference guide, designed to help you find the right shipping solution on FreightExchange.


We know booking the perfect service can be tricky. This document gives you crystal-clear details on every carrier's limits—including max size, weight, cut-off times, and special requirements—so you can quickly check your shipment is compliant. Use this tool to prevent unexpected issues and ship with total confidence.


Guide Purpose: Ship Smarter, Not Harder

The aim is to put all the critical shipping facts right at your fingertips. By using the interactive table and filters, you can:

  • Find Your Match: Easily compare carriers based on your freight's specific needs (weight, size, features).
  • Book It Right: Confirm your shipment meets all the carrier's hard limits (Dimensions, Weight).
  • Plan Pickups: Know the required Cut-Off Times and necessary Supported Truck Types (like Tail Lift).
  • Verify Special Needs: Quickly check for crucial delivery options like P.O. Box and Residential support.


Key Definitions of Terms

The information in this guide is summarised using maximum thresholds and clear service indicators. Use these definitions to interpret the accompanying data table effectively:


Service Capabilities

Term
Definition
Carrier
The unique transport provider (e.g., TNT, ARAMEX) that offers services through the FreightExchange platform.
Services
The distinct transport options provided by the carrier (e.g., Road Express, Overnight Express, Pallet Metro).
Pickup Cut-Offs
The latest time (in 24-hour format) by which a booking must be confirmed for the shipment to be picked up on the intended day.
BYO & BrokerBYO refers to the ability to connect your own existing carrier account directly to our platform. This lets you access and utilize your own pre-negotiated rates and service agreements when booking shipments through FreightExchange.

Brokerage means you are leveraging FreightExchange's negotiated rates. When you book via this method, you use the competitive, pre-discounted rates we have established with a range of carriers.


Dimensional and Weight Limits

Term
Definition
Max Item Weight
The absolute maximum weight (in kilograms, kg) permitted for any single piece within a consignment.
Max Item Dims
The maximum dimensions (Length x Width x Height in centimeters, cm) permitted for any single piece.
Max Consignment Weight
The absolute maximum total weight (in kg) allowed for the entire shipment (all pieces combined).
Max Consignment Dims
The maximum dimensions (Length x Width x Height in cm) allowed for the entire shipment's footprint or total cubic capacity.


Operational Features

Term
Definition
Supported Truck Types
The specialized vehicle required or available for service.
Common types include: TAIL_LIFT (for heavy lift assistance) and TAUTLINER (a curtain-sided truck). Standard Van/Car OK (N/A) implies no special truck is typically needed.
Accepts DG
Indicates if the carrier permits the transport of Dangerous Goods (Yes/No).
Accepts PO Box
Indicates if the carrier will deliver to a Post Office Box address (Yes/No).
Accepts Residential
Indicates if the carrier allows delivery to a private Residential Address (Yes/No).


Operational Limits

CarrierService TypePickup Cut Off / Delivery TimelinesResi.PO BoxDGMax Item Limits
(L x W x H) cm / Wt (kg)
Max Consignment Limits
(L x W x H) / Wt / Vol
Supported Truck TypeBroker / BYO / Both
ABDULS EXPRESSGeneralView✅❌❌640x220x240 / 9999- / - / - / - / -TAIL LIFTBYO
ALL PURPOSE TRANSPORT
Carton Metro✅❌❌100x100x100 / 30- / - / - / - / 0.3-BYO
Carton Regional✅❌❌100x100x100 / 30- / - / - / - / 0.3TAIL LIFTBYO
Pallet Metro✅❌✅120x120x240 / 1000- / - / - / - / 2.88TAIL LIFTBYO
Pallet Regional❌❌✅120x120x240 / 1000- / - / - / - / 2.88TAIL LIFTBYO
ALLIED EXPRESS
Economy Courier❌❌✅---BYO
Express Courier❌❌✅---BYO
Road❌❌✅--TAIL LIFTBYO
ARAMEX (AU)Authority to LeaveView✅❌❌105x105x105 / 25- / - / - / 999 / 999BOTH
ARAMEX (NZ)Authority to LeaveView✅❌❌120x120x120 / 25- / - / - / 999 / 2BYO
AUSTRALIA POST
Parcel Post✅✅❌105x105x105 / 22- / - / - / - / 0.25-BYO
Express Post✅✅❌105x105x105 / 22- / - / - / - / 0.25-BYO
EParcel Post Returns✅✅❌105x105x105 / 22- / - / - / - / 0.25-BYO
Express EParcel Post Returns✅✅❌105x105x105 / 22- / - / - / - / 0.25-BYO
Intl Express Docs✅✅❌105x105x105 / 20- / - / - / - / 0.25-BYO
Intl Express Merch✅✅❌105x105x105 / 20- / - / - / - / 0.25-BYO
Intl Standard + Signature✅✅❌105x105x105 / 20- / - / - / - / 0.25-BYO
Intl Standard/Pack & Track✅✅❌105x105x105 / 20- / - / - / - / 0.25-BYO
BONDS TRANSPORT GROUP
B-double✅❌❌1320x240x240 / 18000- / - / - / 18000 / 65TAUTLINER, TAIL LIFT, FLAT TOPBROKER
Courier✅❌❌150x90x100 / 250- / - / - / 250 / 1-BROKER
Taxi Truck✅❌❌720x240x240 / 11000- / - / - / 11000 / 38TAUTLINER, TAIL LIFT, FLAT TOPBROKER
BORDER EXPRESS
Bulk❌❌❌120x120x210 / 1000--BYO
Parcel❌❌❌120x120x120 / 32--BYO
CAPITAL TRANSPORT
VIP✅❌❌1320x240x260 / 22000-CRANE TRUCK, TAUTLINER, TAIL LIFT, FLAT TOPBOTH
Express✅❌❌1320x240x260 / 22000-CRANE TRUCK, TAUTLINER, TAIL LIFT, FLAT TOPBOTH
Standard✅❌❌1320x240x260 / 22000-CRANE TRUCK, TAUTLINER, TAIL LIFT, FLAT TOPBOTH
CBD
12 Tonne✅❌✅720x240x240 / 11000- / - / - / 11000 / 27-BYO
12 Tonne Tail Lift✅❌✅720x240x240 / 11000- / - / - / 11000 / 27TAIL LIFTBYO
1 Tonne✅❌✅240x200x150 / 990- / - / - / 990 / 3-BYO
2 Tonne✅❌✅240x220x220 / 1750- / - / - / 1750 / 6-BYO
4 Tonne✅❌✅420x240x230 / 3500- / - / - / 3500 / 12-BYO
6 Tonne✅❌✅550x240x240 / 5500- / - / - / 5500 / 18-BYO
6 Tonne with Tail Lift✅❌✅550x240x240 / 5500- / - / - / 5500 / 18TAIL LIFTBYO
8 Tonne✅❌✅600x240x240 / 7500- / - / - / 7500 / 21-BYO
8 Tonne Tail Lift✅❌✅600x240x240 / 7500- / - / - / 7500 / 21TAIL LIFTBYO
Kilo✅❌✅240x160x180 / 1000- / - / - / 1000 / 3-BYO
Pallet✅❌✅240x160x180 / 1000- / - / - / 1000 / 3-BYO
Weekend✅❌✅720x240x240 / 11000- / - / - / 11000 / 44TAIL LIFTBYO
CENTURIONGeneralView✅❌✅1000x1000x1000 / 99999- / - / - / 99999 / 99999-BYO
CLICK AND COLLECT
Click & Collect✅❌✅999x240x300 / 99999- / - / - / 99999 / 99999-BYO
Manual Collection✅❌✅999x240x300 / 99999- / - / - / 99999 / 99999-BYO
CNL
General✅❌❌120x180x180 / 99999- / - / - / 99999 / 99999-BYO
Weekend General✅❌❌120x180x180 / 99999- / - / - / 99999 / 99999-BYO
Holiday General✅❌❌120x180x180 / 99999- / - / - / 99999 / 99999-BYO
COASTAL MIDWESTGeneralView❌❌✅2400x260x320 / 99999- / - / 320 / 9999 / -CRANE TRUCK, TAUTLINER, TAIL LIFT, FLAT TOPBYO
COURIERS PLEASE
500g Signature✅❌✅180x180x180 / 0.5- / - / - / 0.5 / 0.002-BOTH
1kg Signature✅❌✅180x180x180 / 1- / - / - / 1 / 0.004-BOTH
2kg Authority to Leave✅❌✅180x180x180 / 2- / - / - / 2 / 0.008-BOTH
3kg Signature✅❌✅180x180x180 / 3- / - / - / 3 / 0.012-BOTH
3kg Authority to Leave✅❌✅180x180x180 / 3- / - / - / 3 / 0.012-BOTH
4kg Authority to Leave✅❌✅180x180x180 / 4- / - / - / 4 / 0.016-BOTH
5kg Signature✅❌✅180x180x180 / 5- / - / - / 5 / 0.02-BOTH
5kg Authority to Leave✅❌✅180x180x180 / 5- / - / - / 5 / 0.02-BOTH
10kg Signature✅❌✅180x180x180 / 10- / - / - / 10 / 0.04-BOTH
10kg Authority to Leave✅❌✅180x180x180 / 10- / - / - / 10 / 0.04-BOTH
25kg Signature✅❌✅180x180x180 / 25- / - / - / 25 / 0.1-BOTH
25kg Authority to Leave✅❌✅180x180x180 / 25- / - / - / 25 / 0.1-BOTH
Carton Signature✅❌✅180x180x180 / 25- / - / - / 150 / 0.6-BOTH
Carton Authority to Leave✅❌✅180x180x180 / 25- / - / - / 150 / 0.6-BOTH
25kg Carton✅❌✅180x180x180 / 25- / - / - / 150 / 0.6-BOTH
Authority to Leave✅❌✅180x180x180 / 25- / - / - / 25 / 0.16BOTH
COURRIO
General✅❌❌210x- x40 / 360240x200x3000 / 9 / 0.24-BROKER
Express✅❌❌210x- x40 / 360240x200x3000 / 9 / 0.24-BROKER
General High Volume✅❌❌210x- x40 / 360240x200x3000 / 9 / 0.24-BROKER
Express High Volume✅❌❌210x- x40 / 360240x200x3000 / 9 / 0.24-BROKER
CRL EXPRESS
General❌❌✅480x240x250 / 2000- / - / 27 / - / --BOTH
Express❌❌✅480x240x250 / 2000- / - / 27 / - / --BOTH
General Tail Lift❌❌✅480x240x220 / 1000- / - / 25 / - / -TAIL LIFTBOTH
Express Tail Lift❌❌✅480x240x220 / 1000- / - / 25 / - / -TAIL LIFTBOTH
DIRECT COURIERS
Courier✅❌❌150x110x70 / 250- / - / 0.5 / - / 0.5-BOTH
1 Tonne✅❌❌240x160x180 / 1000- / - / 3 / - / 3-BOTH
2 Tonne✅❌❌240x220x180 / 1750- / - / 6 / - / 6-BOTH
3 Tonne✅❌❌370x240x200 / 2500- / - / 9 / - / 9-BOTH
4 Tonne✅❌❌420x240x200 / 3500- / - / 12 / - / 12-BOTH
6 Tonne✅❌❌550x240x220 / 5500- / - / 18 / - / 18-BOTH
8 Tonne✅❌❌600x240x200 / 7500- / - / 21 / - / 21-BOTH
12 Tonne✅❌❌720x240x200 / 11000- / - / 27 / - / 27-BOTH
1 Tonne Tail Lift✅❌❌240x160x180 / 1000- / - / 3 / - / 3TAIL LIFTBOTH
2 Tonne Tail Lift✅❌❌240x220x180 / 1750- / - / 6 / - / 6TAIL LIFTBOTH
4 Tonne Tail Lift✅❌❌420x240x200 / 3500- / - / 12 / - / 12TAIL LIFTBOTH
6 Tonne Tail Lift✅❌❌550x240x220 / 5500- / - / 18 / - / 18TAIL LIFTBOTH
8 Tonne Tail Lift✅❌❌600x240x200 / 7500- / - / 21 / - / 21TAIL LIFTBOTH
12 Tonne Tail Lift✅❌❌720x240x200 / 11000- / - / 27 / - / 27TAIL LIFTBOTH
Semi Trailer✅❌❌1320x250x240 / 200001320x250x240 / 20000 / 45TAIL LIFTBOTH
2 Man Crew✅❌✅999x999x999 / 80- / - / 0.32 / - / 0.32-BOTH
Pallet✅❌✅1320x240x240 / 20000- / - / 76 / - / 95-BOTH
Linehaul Semi❌❌✅1320x240x240 / 200001320x250x240 / 20000 / 45-BOTH
Linehaul B-double❌❌✅1200x240x240 / 200002280x240x240 / 35000 / 131-BOTH
Milk Run✅❌✅720x240x240 / 11000- / - / 27 / - / 27TAIL LIFTBOTH
25kg Courier✅❌❌150x110x70 / 25- / - / 0.5 / - / 0.5-BOTH
50kg Courier✅❌❌150x110x70 / 50- / - / 0.5 / - / 0.5-BOTH
75kg Courier✅❌❌150x110x70 / 75- / - / 0.5 / - / 0.5-BOTH
100kg Courier✅❌❌150x110x100 / 100- / - / 0.5 / - / 0.5-BOTH
250kg Courier✅❌❌150x110x100 / 250- / - / 0.5 / - / 0.5-BOTH
500kg Courier✅❌❌150x110x100 / 500- / - / 0.5 / - / 0.5-BOTH
Freight✅❌✅720x240x240 / 11000- / - / 240 / - / --BOTH
DIRECT FREIGHT
Carton✅❌✅600x240x200 / 999600x240x240 / - / --BYO
Pallet✅❌✅600x240x240 / 199999999x99999x999999 / 999999 / 999999TAIL LIFTBYO
DO ALL DELIVERIES
General✅❌❌640x240x280 / 99999740x240x280 / 99999 / -TAIL LIFTBYO
Same Day & Sunday✅❌❌640x240x280 / -740x240x280 / 99999 / -TAIL LIFTBYO
Saturday Service✅❌❌640x240x280 / 99999740x240x280 / 99999 / -TAIL LIFTBYO
FEDEX
Economy✅❌❌302x203x178 / 2000- / - / 10 / - / 10-BOTH
Priority✅❌❌302x203x178 / 2000- / - / 10 / - / 10-BOTH
Priority Express✅❌❌302x203x178 / 2000- / - / 10 / - / 10-BOTH
FLEX
Pallet✅❌❌120x120x240 / 9991320x250x240 / 99999 / 3.5TAIL LIFTBYO
Half Pallet✅❌❌120x120x100 / 500- / - / 1.44 / - / 1.44TAIL LIFTBYO
FOLLOWMONT
General❌❌✅320x250x240 / 99999- / - / 100 / - / 100-BOTH
General Named❌❌✅320x250x240 / 99999- / - / 100 / - / 100-BOTH
GREAT SOUTHERN COURIER
General✅❌❌100x100x80 / 40-TAIL LIFTBYO
Pallet✅❌❌640x240x240 / 1200-TAIL LIFTBYO
Holiday Pallet✅❌❌640x240x240 / 1200-TAIL LIFTBYO
Holiday General✅❌❌100x100x80 / 40-TAIL LIFTBYO
Weekend General✅❌❌100x100x80 / 40-TAIL LIFTBYO
Weekend Pallet✅❌❌640x240x240 / 1200-TAIL LIFTBYO
HITRANS
General❌❌❌800x240x280 / --TAIL LIFTBOTH
Express❌❌❌800x240x280 / --TAIL LIFTBOTH
IMILEStandardView✅❌❌120x120x120 / 20--BYO
INH
10 Tonne❌❌❌600x240x240 / 9500- / - / 34 / - / 24TAUTLINER, TAIL LIFT, FLAT TOPBROKER
12 Tonne❌❌❌720x240x250 / 11000- / - / 40 / - / 27TAUTLINER, TAIL LIFT, FLAT TOPBROKER
2 Tonne❌❌❌240x220x180 / 1750- / - / 6 / - / 6TAUTLINER, TAIL LIFT, FLAT TOPBROKER
4 Tonne❌❌❌420x240x240 / 3500- / - / 12 / - / 12TAUTLINER, TAIL LIFT, FLAT TOPBROKER
6 Tonne❌❌❌550x240x240 / 5500- / - / 18 / - / 18TAUTLINER, TAIL LIFT, FLAT TOPBROKER
8 Tonne❌❌❌600x240x240 / 8000- / - / 34 / - / 21TAUTLINER, TAIL LIFT, FLAT TOPBROKER
20 Tonne❌❌❌- / 20000--BROKER
JATT LOGISTICS
10 Tonne❌❌❌600x240x200 / 9500- / - / 27 / - / 9500-BROKER
10 Tonne Tail Lift❌❌❌600x240x200 / 9500- / - / 27 / - / 9500TAIL LIFTBROKER
12 Tonne❌❌❌720x240x200 / 11500- / - / 34 / - / 11500-BROKER
12 Tonne Tail Lift❌❌❌720x240x200 / 11500- / - / 34 / - / 11500TAIL LIFTBROKER
14 Tonne❌❌❌840x240x200 / 13500- / - / 40 / - / 13500-BROKER
14 Tonne Tail Lift❌❌❌840x240x200 / 13500- / - / 40 / - / 13500TAIL LIFTBROKER
8 Tonne❌❌❌600x240x200 / 7500- / - / 21 / - / 21-BROKER
8 Tonne Tail Lift❌❌❌600x240x200 / 7500- / - / 21 / - / 21TAIL LIFTBROKER
Semi A-trailer❌❌❌1320x240x240 / 12000- / - / 27 / - / 12000-BROKER
B-double❌❌❌2640x240x240 / 34000- / - / 95 / - / 35000-BROKER
Semi❌❌❌1320x240x240 / 21000- / - / 65 / - / 21000-BROKER
Linehaul Semi❌❌❌1320x240x240 / 21000- / - / 65 / - / 21000-BROKER
Linehaul A-trailer❌❌❌1320x240x240 / 12000- / - / 27 / - / 12000-BROKER
Linehaul B-double❌❌❌2640x240x240 / 34000- / - / 95 / - / 35000-BROKER
Pallet❌❌❌---BROKER
1 Tonne❌❌❌180x110x110 / 900- / - / 1.75 / - / 900-BROKER
2 Tonne❌❌❌310x130x170 / 1750- / - / 5.15 / - / 1750-BROKER
3 Tonne❌❌❌360x240x200 / 2500- / - / 9 / - / 2500-BROKER
Metro KG❌❌❌600x400x240 / 99999- / - / 99999 / - / 99999-BROKER
Regional KG❌❌❌600x400x240 / 99999- / - / 99999 / - / 99999-BROKER
KTIGeneralView✅❌✅13240x240x240 / --CRANE TRUCK, TAUTLINER, TAIL LIFT, FLAT TOPBYO
LINFOXGeneralView❌❌❌2400x260x320 / 99999- / - / 9999 / - / -CRANE TRUCK, TAUTLINER, TAIL LIFT, FLAT TOPBYO
MAINSTREAMGeneralView✅❌✅640x240x240 / 20000-TAIL LIFTBYO
MATIC TRANSPORTGeneralView❌❌❌2400x260x320 / 99999- / - / 9999 / - / -CRANE TRUCK, TAUTLINER, TAIL LIFT, FLAT TOPBYO
MCCLINTOCKS TRANSPORTGeneralView❌❌✅1320x240x300 / --FLAT TOPBYO
MCMAHON BURNETTGeneralView❌❌❌2400x260x320 / 99999- / - / 9999 / - / -CRANE TRUCK, TAUTLINER, TAIL LIFT, FLAT TOPBYO
MERKANOOKA HAULAGEGeneralView❌❌❌2400x260x320 / 99999- / - / 9999 / - / -CRANE TRUCK, TAUTLINER, TAIL LIFT, FLAT TOPBYO
NORTHLINEGeneralView✅❌❌800x250x280 / -- / 999 / -TAIL LIFTBOTH
SHIPXLGENERALView✅❌❌200x200x200 / 40200x200x150 / - / 0.6-BYO
SN TRANSPORT
12 Tonne Tail Lift✅❌❌720x240x240 / 11000- / - / - / - / 11000TAIL LIFTBROKER
12 Tonne Tautliner✅❌❌720x240x240 / 11000- / - / - / - / 11000-BROKER
18 Tonne Crane✅❌❌830x250x240 / 17000- / - / - / - / 18000CRANE TRUCKBROKER
1 Tonne✅❌❌250x180x180 / 800- / - / - / - / 800-BROKER
2 Tonne✅❌❌360x180x220 / 2000- / - / - / - / 2000-BROKER
8 Tonne Flat Top✅❌❌600x240x220 / 7500- / - / - / - / 7500FLAT TOPBROKER
8 Tonne Tail Lift✅❌❌600x240x220 / 7500- / - / - / - / 7500TAIL LIFTBROKER
8 Tonne Tautliner✅❌❌600x240x220 / 7500- / - / - / - / 7500-BROKER
12 Tonne Crane✅❌❌720x240x240 / 11000- / - / - / - / 11000CRANE TRUCKBROKER
12 Tonne Flat Top✅❌❌720x250x240 / 11000- / - / - / - / 11000FLAT TOPBROKER
STARTRACK
Road Express❌❌❌120x80x60 / 38.49- / - / 0.42-BOTH
Fixed Price Premium✅✅❌101x60x60 / 20- / - / 0.105-BOTH
Premium✅✅❌101x60x60 / 22- / - / 0.36-BOTH
Road Express Pallet❌❌❌150x150x180 / 800- / - / 4.05-BOTH
Road Express Pallet 100...❌❌❌150x150x180 / 800- / - / 4.05-BOTH
Premium 100 Cubic Factor✅✅❌101x60x60 / 22- / - / 0.36-BOTH
Road Express 100 Cubic Factor❌❌❌120x80x60 / 38.49- / - / 0.42-BOTH
Premium 200 Cubic Factor✅✅❌101x60x60 / 22- / - / 0.36-BOTH
TAMEXGeneralView✅❌❌600x240x240 / 1999- / - / 999-BYO
TFM EXPRESS
Pallet✅❌✅1320x240x320 / ---BYO
Half Pallet✅❌✅1320x240x320 / ---BYO
Road Express✅❌✅1320x240x320 / ---BYO
TNT
Road Express✅❌✅400x200x200 / 1000--BOTH
Overnight Express✅❌✅400x200x200 / 1000--BOTH
Technology Express✅❌✅400x200x200 / 1000-TAIL LIFTBOTH
MyTNT Road Express✅❌✅400x200x200 / 1000--BOTH
MyTNT Overnight Express✅❌✅400x200x200 / 1000--BOTH
MyTNT Technology Express✅❌✅400x200x200 / 1000-TAIL LIFTBOTH
TEAM GLOBAL EXPRESS (Toll)
Express✅❌✅400x240x240 / 9999-TAIL LIFTBYO
Freight✅❌✅640x240x240 / 9999-TAIL LIFTBYO
Freight – Dangerous Goods❌❌✅400x240x240 / 9999-TAIL LIFTBYO
Overnight Priority✅❌✅240x240x240 / 9999--BYO
Parcels✅❌❌120x80x60 / 999--BYO
Residential✅❌❌240x240x240 / 9999--BYO
Road Express✅❌✅640x240x240 / 9999--BYO
WESTERN PARCELGENERALView✅❌✅13240x240x300 / ---BYO


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