How to Navigate the FreightExchange Portal

Welcome to FreightExchange - your ultimate solution for seamless logistics management.


Our user-friendly platform is designed with you in mind, making it easy to connect with carriers and streamline your shipping process. Whether you’re a seasoned logistics professional or new to the industry, you'll find our intuitive interface simple to navigate.


To enhance your experience, we prepared these helpful videos to guide you through every feature and function of our booking platform, ensuring you make the most of our services. 


Part 1: How to use the New Quote page, completing the booking form in the Quote page



Part 2: This video will show you the other features of the Quote page like search and advanced filters, getting a quote from this page instead of the New Quote page, and also to generate bulk quotes.



Part 3: Learn about the rates validity, how to confirm a quote, cancel a booking, downloading your labels, contacting our Operations team.



Part 4: Importance of dispatching manifest/booking the pickup, and what happens if your booking requires approval.



Part 5: Learn about the approval process, what you can and can't do in the Track page, and other options.



Part 6: How to book a return, track your consignment, and how to find resources/articles


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